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Pre-Order Cancellations, Returns & Refunds

If you are within 30 days of your purchase date, pre-orders of hard copies and digital materials can be cancelled up until the time a shipping label has been created or your digital materials have been delivered. The amount of your refund will be based on the unfulfilled materials. (Ex: You purchased a full-year digital bundle but have only received 2 of the 5 units. Your refund would be processed for the 3 units not yet delivered.)

Digital: Unless pre-ordered, digital files are delivered immediately and therefore are not eligible for return and are final sale once they have been purchased.

Hard copies: Once your order is being processed, returns and exchanges are no longer possible except for the following cases:

If you order the wrong unit or notebook for your child or are unsatisfied with what you received, you can return any unused materials for a full satisfaction guarantee refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it and returned in the original packaging. Buyer is responsible to pay any additional shipping costs associated with their return or exchange. To avoid this problem, we highly recommend downloading the free sample to ensure the best placement for your child and to have an idea of how the units work. 

Refunds (if applicable)
To complete your return, we require a receipt or proof of purchase.

The following situations may result in only a partial refund (if any refund is applicable):

  • Any item not in its original condition, is damaged or is missing parts for reasons not due to our error
  • Items are returned more than 30 days after delivery

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds (if applicable)
The processing time for your refund will vary depending on your credit card company or bank. If you have not seen the refund on your statement after a week from the date of your refund confirmation email, first call the financial institution to inquire.

Shipping

Hard copy orders are printed and shipped every Monday and Wednesday. Depending on when your order is placed, please allow up to 3 business days for processing of your order before it is shipped.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contest Terms and Conditions
Eligibility:
This contest is open only to those who are aged between 10 and 15 years as of the date of entry. The contest is only open to legal residents of the United States or Canada and is void where prohibited by law. The child must be signed up for the contest by their legal guardian. Employees of Schoolio, its affiliates, subsidiaries, advertising and promotion agencies, and suppliers, (collectively the “Employees”), and immediate family members and/or those living in the same household of Employees are not eligible to participate in the Contest.
Agreement to Rules:
By participating, the Contestant (“You”) and the Contestant’s legal guardian agree to be fully unconditionally bound by these Rules, and You represent and warrant that You meet the eligibility requirements. In addition, You agree to accept the decisions of Schoolio as final and binding as it relates to the content of this Contest.
Contest Period:
Entries will be accepted online starting on [start date] and ending [end date]. All online entries must be received by [end date at time].
How to Enter:
The Contest must be entered by the legal guardian of the participant using the online form provided at Entrepreneurship 2023 by 11:59pm EST on July 31, 2023 and final submissions must be sent via https://docs.google.com/forms/d/1Qi6ZRUl-MAqb6IRBr4QyOvEvjD3n_dOZEFkXUleJMgM/edit no later than 11:59pm EST on August 25, 2023. The entry must fulfil all Contest requirements, as specified, to be eligible to win a prize. Entries that are incomplete or do not adhere to the rules or specifications may be disqualified at the sole discretion of Schoolio.
Prizes:
The Winner(s) of the Contest (the “Winner”) will receive $1000, a one-year subscription to Schoolio Digital, and branded merchandise to be decided by Schoolio. The specifics of the prize shall be solely determined by Schoolio. No cash or other prize substitution shall be permitted except at Schoolio’s discretion. The prize is non transferable. The prize must be collected by the legal guardian of the Winner. Any and all prize-related expenses, including without limitation any and all federal, state, and/or local taxes, shall be the sole responsibility of the Winner’s legal guardian.
Winner Selection and Notification:
Winner will be selected under the supervision of Schoolio based on their sole judgement. The Winner’s legal guardian will be notified by email within fifteen (15) business days following selection of Winner. Schoolio shall have no liability for Winner’s failure to receive notices due to spam, junk e-mail or other security settings or for Winner’s provision of incorrect or otherwise non-functioning contact information.
Rights Granted by You:
By entering this contest (e.g., photo, video, text, etc.), You understand and agree that Schoolio, anyone acting on behalf of Schoolio, and Schoolio licensees, successors, and assigns, shall have the right, where permitted by law, to print, publish, broadcast, distribute, and use in any media now known or hereafter developed, in perpetuity and throughout the World, without limitation, your entry, name, portrait, picture, voice, likeness, image, statements about the Contest, and biographical information for news, publicity, information, trade, advertising, public relations, and promotional purposes, without any further compensation, notice, review, or consent.
Terms & Conditions:
Schoolio reserves the right, in its sole discretion, to cancel, terminate, modify or suspend the Contest should virus, bug, non-authorized human intervention, fraud, or other cause beyond Schoolio’s control corrupt or affect the administration, security, fairness, or proper conduct of the Contest.
Disputes:
This Contest is governed by the laws of Ontario, Canada, without respect to conflict of law doctrines.